As an HVAC specialist, you want to be able to switch gears quickly: from a new installation to an urgent repair. But managing a team in the field requires oversight, flexibility and speed. Field Service Management helps you organise your field service digitally. You plan based on availability and expertise, track assignments in real time and automate work orders. This allows you to work more efficiently, reduce administration and increase customer satisfaction.
Dynamics 365 Field Service helps you streamline your HVAC services. From planning to follow-up, you can work on the go, efficiently and with a focus on the customer. Discover how this solution can help you get a handle on your field service operations.
You gain insight into maintenance history and can automatically draw up maintenance schedules based on usage data and installation type.
Yes, Dynamics 365 is compatible with various ERP and planning systems via standard integrations or customisation.
Technicians can access their schedule, customer information, work orders and inventory via an app. Everything is available in real time, even offline.
Certainly. You retain a central overview and can manage locally, with flexible configuration for each branch.
Yes, notifications can be automatically entered into the system via a customer portal or integration with your website.
Would you like to respond more quickly to malfunctions, plan your maintenance more effectively, and offer your customers efficient service? Our experts will assist you in optimising the use of Microsoft Dynamics 365 Field Service for your HVAC organisation.
