Preserving knowledge for the future
For over 100 years, Gilbos has been an innovative player in the textile sector. Headquartered in Aalst, the company designs and manufactures textile machinery for yarn processing, always striving to find innovative and sustainable solutions. In addition, Gilbos also supplies components to various companies and design agencies.
Gilbos faced a number of challenges in the areas of knowledge management and information sharing. "Until recently, we were still too reliant on direct communication via email or telephone; we wanted to document our knowledge more effectively and share it more efficiently," explains Bart De Smedt, R&D Manager at Gilbos. "In addition, it is essential that knowledge about our products remains up to date and available throughout the entire lifecycle of our machines; that can easily span 20 or 25 years."
What’s more, every single one of Gilbos’ textile machines is unique and custom-designed for the customer. Gilbos aims to improve efficiency in this area too. “We want to achieve this through standardisation and configuration,” explains Bart. “Instead of a new BOM for every product, we want to move towards a structure based on reusable building blocks (and BOMs). This also makes maintenance easier and makes it clear to all stakeholders what options are available.”
Crucial to all this for Gilbos is that intellectual property remains protected. "Knowledge is the value of our company. We therefore want to safeguard this, both in terms of internal IP and in relation to our customers."