Atlas: Managed Services the way you want it

You prefer not to outsource the management of your IT platform to just anyone. With Savaco's Atlas Managed Services offering, you can rely on years of experience, in-depth expertise and personalised support from a certified Azure Expert MSP. The result? An IT platform in top condition that grows with your business.

Make space to grow

As an IT administrator, you have your hands full with the daily management of your IT environment: maintaining and updating systems, supporting users, managing devices… At the same time, you want to spend more time on what really matters: developing your IT platform to grow your business. Fortunately, you don't have to do all this alone. Savaco supports you with a comprehensive range of managed services: Atlas.

Savaco is Azure Expert MSP

Managed services with experience

With Savaco’s Atlas Managed Services, you entrust your IT infrastructure to an experienced team of accredited experts. The proof? As one of the few recognised Azure Expert MSP's in Belgium, we meet the strictest standards that Microsoft imposes on partners.

Whether you choose the public cloud, your own data centre, or a Managed Local Cloud, Savaco's IT experts handle the daily management of your IT environment and keep everything in top condition to the extent you prefer. And we don't stop when your IT is running optimally. In addition to operational IT management, we also provide advice and support to further optimise and build your IT environment for the future. Whatever your needs, we create a tailored service offering for you.

Do It Yourself, Do IT Together of Done For You

Choose the Atlas package that suits you

You prefer to manage some workloads yourself, while for other matters you want to be able to rely on your partner. Atlas adapts to your needs.

DIY

Atlas Coached

The focus is on advice and concrete improvement actions. You remain in control of your IT. We support you wherever you want.


DIT

Atlas Co-Managed

Together with you, we manage your IT platform, focusing on operational management and proactive service.


DFY

Atlas Controlled

Opt for peace of mind and convenience with a fully managed IT platform that grows with your business.


How does it work?

The full Atlas Managed Services offering is based on ITIL, a globally used framework of best practices for IT management, and is modular in structure. This allows you to decide for each of your workloads whether and how you would like support. Atlas is also SLA-driven, so you always know exactly what to expect from us.

  1. Choose the workloads you want support for.
  2. Determine your Atlas package for each workload.
  3. Savaco will tailor your managed services contract for you.
  4. Get started, your Services Manager will manage your Atlas service package for you.

Frequently asked questions about managed services

Can I still keep my costs under control if I outsource my IT?

Certainly! When you choose Atlas, we will create a customised contract with you, featuring fixed prices, clear Service Level Agreements, and a predetermined scope. This way, you maintain control over your service package and your costs.

How do I stay informed about what is happening in my IT environment?

As an Atlas customer, you get access to various online tools and reports, allowing you to continuously keep an overview of your IT. Your own Services Manager maintains oversight of the different workloads and processes, and regularly provides you with updates on the current situation.

Which processes does Savaco use to manage my IT?

Atlas Managed Services uses the ITIL framework to structure all processes related to managing your IT. This ensures a structured approach. In addition, you can rely on detailed documentation and the right tools to ensure all processes around your IT management run smoothly.

Can I count on specialists 24/7?

Yes. Our experienced team in Belgium works together with our knowledge centre in India, ensuring that a specialist is available at any time of the day for your questions and projects. Our teams also continuously update their skills and focus on obtaining the necessary accreditations to keep up with the latest technological developments.

Kmo? Meet Support 365

Are you an IT administrator in an SME? Then you will certainly want to get acquainted with Support 365, our specific service offering for small organisations. Support 365 gives you, as an SME, the peace of mind you need. No unexpected IT costs, no long waiting times for problems. Just a reliable partner who proactively manages your IT for a fixed monthly price.

Curious how Atlas Managed Services can work for you?

Tell us about your IT challenges. We are happy to help build a managed services offering tailored to you and an IT that drives your business forward.

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