Self-service Portal

Go to and simply report your problem using our 4me ticketing tool. This is the quickest way to get your question to the right person.


By taking control of your screen, we can assist you remotely.

MySavaco Customer Portal

Savaco customers can also report a question via and accurately follow the status of their ticket from there.

Contact us directly

Urgent question or incident?

Contact us directly via


Opening hours Service Desk

Monday to Thursday:
8.00 am - 6.00 pm
8.00 am - 5.00 pm

You can also register for 24×7 support. In that case, Savaco's Service Desk is at your service 24 hours a day, 365 days a year.

It gives peace of mind knowing that someone will always be there for you. With Savaco's Service Desk, you can count on professional support, 24/7. You can therefore rest assured: we're here to help you.

Joachim Service Desk Manager
Joachim Verpoort
Service Desk Manager

Service Desk advantages for you:

  • Correct and quick support
  • Support for IT incidents as well as user questions
  • Easily follow up your tickets via the 4me self service portal
  • Your tickets are treated professionally following ITIL standards
  • Support from our technology partners in case of escalation
  • Optional 24/7 service


Service Desk users give us this score


Permanent support, day and night, is possible and gives you peace of mind


Over 200 professional experts are ready to help you